Frequently Asked Questions

Is direct primary care the same as “concierge” medicine?

Not quite. Similar to concierge medicine, direct primary care provides premier care to patients. Direct primary care, however, never bills insurance for visits, no matter how complex or numerous, whereas concierge practices often bill insurance in addition to membership fees. Additionally, direct primary care membership fees are typically much less than the retainer required of concierge practices, allowing for more accessibility.

What if I need labs or imaging?

If you have insurance, you are welcome to use this to cover labs and imaging. If you do not have insurance or a high-deductible plan, we work with local labs and imaging centers to ensure you receive the lowest cash price possible.

How do I obtain medications?

We will send prescriptions to your local pharmacy when necessary. These can be covered by your health insurance or obtained at a discounted rate at appointed local pharmacies or by using Good Rx. 

Does this replace my health insurance?

Our membership does not replace insurance. At Revel Med, we provide comprehensive care that will cover approximately 90% of all your healthcare needs at a modest monthly fee, much like a gym membership. Membership, however, will not cover you in case of an emergency or significant medical event such as surgery or hospitalization. Direct Primary Care works well as a complement to high-deductible health plans (HDHP) for catastrophic coverage. 

I have insurance; why should I join Revel Med?

As more and more people discover each year, insurance and access to quality healthcare are entirely different. As deductibles increase and benefits diminish, people get less and less value for their premium dollars with their expensive insurance plans. Insurance is not health care! With Revel Med, you are paying for the personalized service not available in fee-for-service practices at a fraction of the cost of concierge practices.

What if I need to see a specialist?

We will work to find the best specialists within your network for HMO or PPO individuals. For uninsured individuals, we identify specialists within our community who offer fair cash prices for their services. 

What if I need to cancel my membership?

You can cancel at any time. We understand that your needs may change, and we want to help you through any transitions you make. We would appreciate a written cancellation notice 30 days in advance if you need to cancel. There are no membership contract obligations; you can cancel at any time. We ask that you provide us with a written 30-day notice so that we may ensure your successful transition and handle things on our end.  

Can I use my FSA or HSA to pay for membership?

The tax laws regarding the use of FSA and HSA cards are evolving. You can’t use an HSA to pay insurance premiums; prior to the Affordable Care Act, the monthly fee in a DPC practice was viewed in a similar way as an insurance premium. The ACA as well as recent Florida law has specified that DPC doctors are not insurance companies, but the tax laws are evolving more slowly. So you should consult with your accountant before using an FSA or HSA card to pay the monthly fee as the tax laws surrounding their use are expected to change in the near future. We will provide a detailed receipt that outlines the services rendered for the monthly fee in order to facilitate the use of FSA/HSA funds; however it is your responsibility to make sure you are using these tax-advantaged accounts appropriately.